Aurora is a London-based consultancy with specialist knowledge in banking operations, middle office enablement, and Client Lifecycle Management technology. We help financial institutions and software companies deliver material change.

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What We Do


We know what’s important and how a complex CLM project should be both sequenced and executed. We bring extensive Financial Services experience and transformation insight from decades of real-life experience.

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Our decades working within the Financial Services sector gives us the insight and knowledge to understand what resonates. We can help you understand the market, optimise your sales process and reimagine your messaging.

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Centralised operating model design for CIB within a Tier 2 global bank

Local regulator review identified inconsistent and incomplete KYC & Sanctions information. Local policies and local compliance with localised on-boarding model across 7 countries. Lack of agreement on which model best served the customer outcomes and banks strategy including a significant cost reduction.


Additional benefits identified

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Target operating model design & delivery for a global fund administrator

Current client onboarding system was inefficient and fragmented, leading to longer processing times and inconsistent data. The system resulted in manual processes and a poor customer experience. There was an urgent need to automate their onboarding journey and enhance customer interactions.


Centralised policy

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